Our recent experience with Executive Mental Health during our facility’s MDS audit conducted by CMS was nothing short of exceptional. Their team’s professionalism, expertise, and dedication played a pivotal role in ensuring a smooth and successful audit process.
Executive Mental Health’s ability to accurately clarify diagnoses was remarkable. They conducted thorough assessments of each resident, ensuring that diagnoses were precise and in line with DSM-5 criteria. This meticulous attention to detail not only facilitated the audit process but also provided invaluable insights into resident care.
Moreover, their seamless communication with psychiatric providers was commendable. In cases where residents did not meet DSM-5 criteria, Executive Mental Health collaborated closely with providers to develop the most appropriate plan of care. This collaborative approach resulted in tailored interventions that addressed the individual needs of each resident effectively. The documentation provided by Executive Mental Health was exemplary. It was clear, concise, and accurately communicated the interventions and recommendations for each resident. This level of transparency and accuracy not only supported the audit process but also served as a valuable resource for our facility’s ongoing quality improvement efforts.
I would like to extend special recognition to Penelope, the Director of Business Development, and Angela, the Liaison, for their outstanding leadership and communication skills. They ensured seamless coordination with their group of doctors, including Dr. Dylan Harwood and Dr. Brian Wu, throughout the audit process. Their dedication to aligning documentation with CMS standards and executing promised structures was instrumental in the success of our audit.
In summary, Executive Mental Health’s support during our MDS audit was exemplary. They executed their care plan seamlessly and effortlessly, adhering to CMS protocols every step of the way. I wholeheartedly recommend Executive Mental Health to any facility seeking comprehensive mental health services and regulatory compliance support. Their commitment to excellence and professionalism is truly commendable.
Thank you for all your support.
Sincerely,
Carlo C. Castillo,
Inglewood Healthcare Center