“I wanted to take a moment to express my heartfelt gratitude for the exceptional team you have assembled at Executive Mental Health.
I particularly want to commend your team’s responsiveness, which has been instrumental in assisting us through our annual surveys and providing our residents individualized treatment plans and interventions. Despite the challenges posed by telehealth services, your method has proven effective, enabling seamless communication, and allowing us to address critical cases promptly. This has been especially crucial in situations involving allegations of abuse, altercations, and suicidal ideation, where your team’s support has been invaluable.
I would like to extend special recognition to Dr. John Lee, who stepped in today to evaluate a resident facing an allegation of abuse. His prompt and unwavering support exemplifies the commitment of your team to our residents’ well-being.
Furthermore, I would like to acknowledge the outstanding work of the liaison team and telehealth support. Their consistent weekly support has greatly facilitated the work of my team, and I am truly grateful for their dedication and assistance. Dr. Brian Wu, NP Yvonne Offill, Dr. Jennifer Geren and Dr. Nancy Stancil have been true partners to our team, making extra efforts to ensure pertinent information is received and relayed to the appropriate team members. The education these providers have bestowed upon our team have allowed for improved quality of care for involved residents.
Once again, thank you for the exceptional service provided by your team. Your efforts have made a significant difference here at our facility, and we look forward to continuing our partnership in providing the best possible care for our residents.” – Terri Alcantara, Director of Social Services, The Springs Health and Rehabilitation Center